Responsible Gaming
Gaming Should Be Entertainment
At Mystake, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to make money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Mystake. We are committed to preventing underage gambling. If you are under 18, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Gambling with larger amounts of money than intended
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay gambling debts
- Neglecting work, education, family, or social commitments due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Feeling anxious or depressed as a result of gambling activity
Self-Help Tools & Controls
Mystake provides several responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Betting Limits: Restrict the size of individual wagers
- Reality Checks: Receive notifications reminding you of how long you've been gaming
- Time-Out: Take a temporary break from your account for a period you choose
- Self-Exclusion: Voluntarily close your account for an extended period if you need to stop
These tools are available in your account settings. We encourage you to use them proactively.
Support Organizations
If you're struggling with gambling, professional support is available. Please reach out to one of these trusted organizations:
United Kingdom
- GamCare: www.gamcare.org.uk — Free counselling and support services for problem gamblers
- GamStop: www.gamstop.co.uk — The National Self-Exclusion Scheme for online gambling
- Gamblers Anonymous: www.gamblersanonymous.org.uk — 12-step peer support meetings
- National Problem Gambling Clinic: Referral-based treatment service in London
International Support
If You Need Help
If you suspect you may have a gambling problem, or if gambling is causing harm to your life or relationships, please seek help immediately. There is no shame in reaching out — support is confidential, non-judgmental, and free.
Contact one of the organisations listed above today, or speak to your GP for a referral to specialist support services.